I am often asked “How do I gain more referrals?” The best way to gain referrals is to create an amazing reputation. How do you do this? Provide a “Wow” experience with your services. This means give something beyond and above what is expected. For example, whenever I finish leading a training course I always give an unexpected gift. Client’s eyes light up and it leaves a great lasting impression. I like to appreciate my clients and it creates a great reputation for my business. Most companies do not bother with a “Wow” factor so it is a great way to make a lasting impression. For your “Wow” factor consider giving a gift to clients right after providing your service. If your clients buy from you every year, a yearly gift is an excellent idea. Here are some great gift ideas:
- Hand written thank you note
- Gift food basket
- Gift of bath products for women
- Restaurant gift certificate
- Bottle of wine
- Tickets to the theatre or sporting event- ask them what they prefer
- Movie tickets
- Gift card for shopping mall or one of their favorite stores
- Gift card for Tim Hortons or Starbucks
- Free coffee/lunch/dinner/drink with you
Hope these tips are helpful for your businesses. Would love to hear the “Wow” you have provided for your clients. Reach out to me (416) 816-4302 jill@wellconnectedtoday.com
Jill Schoenhofer
WellConnected